1. Privacy Policy
Last updated: September 2026
2. Information We Collect
We may collect personal information including your name, email address, telephone number, company or organisation details, job title, enquiry or procurement requirements, and any other information you choose to provide when contacting us.
We may also collect limited technical information when you use our website, such as your IP address, browser type, device information and website usage information where this is collected through our website hosting, security or analytics services.
Unless otherwise required by law, providing personal information to us is generally voluntary. However, if you do not provide information reasonably required to respond to an enquiry, prepare a quotation or provide our services, we may be unable to assist you or fulfil your request.
3. How We Collect Information
We may collect personal information directly from you when you:
- contact us through our website, email, telephone or other communication channels;
- request information, a quotation or procurement assistance;
- engage LM Procurement to provide services; or
- otherwise communicate or conduct business with us.
We may also collect business contact information from other sources where permitted by law, including publicly available sources, business directories, government procurement platforms, suppliers, professional contacts and referrals.
Where personal information is collected indirectly, we will take reasonable steps to provide any notification required under the Privacy Act 2020, unless an applicable exception applies.
Some technical information may also be collected automatically when you access or use our website.
4. How We Use Your Information
We may use personal information to:
- respond to enquiries and requests;
- provide quotations and information about our services;
- communicate regarding procurement requirements, orders and business relationships;
- identify and communicate with relevant suppliers or service providers where necessary to fulfil a request;
- administer and improve our website and services;
- maintain appropriate business, contractual and accounting records;
- protect the security and integrity of our systems and website; and
- comply with applicable legal and regulatory obligations.
5. Sharing and Disclosure
We do not sell personal information.
We may disclose personal information where reasonably necessary to provide our services, including to trusted service providers, professional advisers, suppliers, logistics providers or other parties involved in fulfilling a procurement requirement.
We may also disclose personal information where required or permitted by law, or where necessary to protect our legal rights or the security of our systems.
Where third parties process information on our behalf, we take reasonable steps to ensure that personal information is handled appropriately.
6. International Services and Data
LM Procurement operates internationally and may communicate with suppliers, customers, service providers and other business partners located outside New Zealand.
Where we disclose personal information to an overseas person or organisation, we will comply with the requirements of the New Zealand Privacy Act 2020 relating to overseas disclosures, including taking reasonable steps to ensure appropriate privacy safeguards are in place where required.
Some service providers used to operate our business or website may process or store information outside New Zealand.
7. Storage and Security
We take reasonable steps to protect personal information against loss, unauthorised access, use, modification, disclosure or other misuse.
Personal information may be stored using secure electronic systems and trusted third-party service providers used in the operation of our business.
While we take reasonable precautions to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required to meet our business, contractual, accounting and legal obligations.
When personal information is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it where appropriate.
9. Cookies and Website Technologies
Our website may use cookies and similar technologies that support website functionality, security and performance.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
10. Accessing and Correcting Your Information
You have rights under the New Zealand Privacy Act 2020 to request access to personal information we hold about you and to request correction of information you believe is inaccurate or incomplete.
To request access to or correction of your personal information, please contact our Privacy Officer using the details below.
11. Privacy Concerns and Complaints
If you have a question, concern or complaint about how we have handled your personal information, please contact our Privacy Officer in the first instance so that we can investigate and respond.
You may also lodge a complaint with the Office of the Privacy Commissioner in New Zealand.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website, services or legal obligations.
The current version will be published on this website together with the date it was last updated.
13. Contact Us
For questions about this Privacy Policy, privacy concerns, or requests to access or correct personal information, please contact:
Privacy Officer
LM Procurement Limited
Email: info@lmprocurement.co.nz
New Zealand